We are seeking a detail-oriented and motivated Install Scheduler & Dispatcher to join our team. In this role, you will be the critical link between customers, crews, and third-party inspectors-ensuring that every installation is scheduled, documented, and completed smoothly. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values providing an exceptional customer experience.
Key Responsibilities
- Manage and review the installation pipeline to schedule site work efficiently with customers, internal teams, and inspectors.
- Communicate with customers in a professional, friendly, and solutions-focused manner.
- Maintain accurate and up-to-date customer records in company databases.
- Partner with internal teams to achieve and exceed monthly installation goals.
- Proactively address and overcome customer concerns to ensure a positive experience.
- Support continuous improvements in scheduling processes and customer satisfaction.
Qualifications & Experience
- Strong organizational and time-management skills with the ability to prioritize tasks effectively.
- Excellent communication skills (phone, email, and text) with a customer-first mindset.
- Problem-solving and decision-making ability with strong attention to detail.
- Team-oriented approach with a willingness to collaborate across departments.
- Proficiency with Microsoft Office Suite; Salesforce or CRM experience is a plus.
- Previous customer service or scheduling experience is preferred but not required
At Trinity Solar, you're not just starting a job--you're building a career path to success. We're proud to be part of one of the fastest-growing industries in the country, and we want you to grow with us. Here, you'll find a team that values your contribution, supports your development, and celebrates your success.
When you join Trinity Solar, you'll enjoy: Competitive pay with opportunities to grow, Comprehensive healthcare coverage: Medical, Dental & Vision, Life insurance and employee assistance programs for peace of mind, Paid training to set you up for success, A generous paid time off (PTO) program to recharge and enjoy life outside of work (varies by role), Forty (40) hours of sick time annually, 401(k) with company match to invest in your future, Work-life balance that puts your well-being first.
Join Trinity Solar and be part of a company where your career, your growth, and your impact truly matter.
